Our Translation Options
“Translation is more than moving words between languages.
It's about building bridges between people, histories, and civilizations.”
Creative Control
Professional
AI & Quality Score
Get full creative control over the style and tone of your translation, guided by our creative director.
Publication-grade translation for professionals.
Get the cost & speed benefits of AI translation with the right service for your use-case, and get a detailed quality score to guide you.
Specialised native translator
Full copy-edit by native translator
Uliza’s creative director
Translation memory for your terms
Our specialised quality controls
Carries Uliza’s Quality Guarantee
Specialised native translator
Full copy-edit by native translator
Our specialised quality controls
Carries Uliza’s Quality Guarantee
We engineer the best AI setup for your language & use case, based on Uliza’s AI Achilles Index: a comprehensive audit of available AI translation services.
Detailed quality score of the translation quality, sentence by sentence.
Uliza's Quality Guarantee
If the Uliza Quality Guarantee applies to your translation product selection, your work is covered by our Quality Guarantee for five (5) years.
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After Uliza submits translations to the client, the client is entitled to submit Change Requests free of charge.
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Change Requests may not include changes to the Scope of Work. Changes to the SOW will be treated as new translation requests.
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The Client may submit Change Requests up to five (5) years after Uliza makes the initial submission to the client.
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Change Requests are clear instructions from the Client identifying specific translations that should be reviewed and possibly changed.
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If any fault is found in the accuracy of the translations and verified by Uliza's assessors in consultation with the client, Uliza will correct the fault without charge and within a reasonable timeframe.
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If the query from the client relates to the tone of the translations Uliza will offer alternative phrasings to achieve the tone specified in the Scope of Work, on up to 10% of the submitted words.
AI Achilles Index
Our AI Achilles Index tool analyses different models and grades the outcomes based on 9 metrics.
From those comparisons, we find the best performing model to use for translation in your selected language and content context.
Cross-row Consistency
Sentence Syntax
Natural Sounding
Sentiment
Grammar
Spelling
Word Error Rate
Meaning
Correct Language
Our Specialised Quality Controls
We have developed several quality assurance processes that we run internally on any outputs. Should they flag any issues, our team will address them and make sure everything is corrected or clarified before submission.
Our toolbox includes automated checks for:
Formatting
Consistency of Keywords and Terminology
Consistency of Punctuation and Capitalisation
Consistency of Abbreviations or Acronyms
Consistency of Digits, Dates, Other specific data
Orthography (even when the language is not supported by general spellcheckers or does not have a standardised orthography)